Meet Our Speakers

Leadership isn't about having all the answers. It's about building relationships that inspire trust, teamwork, and exceptional care. In this engaging and practical keynote, leadership expert Ken Hartley uses the DISC model of human behavior to help assisted living professionals better understand themselves, recognize the communication styles of others, and adapt their approach to connect more effectively with residents, families, coworkers, and staff. Through humor, mind-blowing illusions, and immediately applicable strategies, participants will discover how small adjustments in communication can reduce conflict, strengthen collaboration, improve morale, and create a culture where both employees and those they serve can thrive.